Kilimanjaro Classic safaris

Kilimanjaro Classic Safari's


             Kilimanjaro Classic Safari's offers tailor-made safaris in Tanzania that bring your safari dreams to life.  We love to show you the famous natural wonders of this country, but also the hidden treasures. We take you from the best wildlife spots in northern Tanzania to the raw authentic wilderness in the south and from the top of the Kilimanjaro to the endless stretches of white sandy beaches in tropical Zanzibar.

Why Choose Kilimanjaro Classic Safari's?

1.   Private safaris

                Everyone is different and has other wishes and interests, therefore no itinerary should be the same. You prefer to visit the famous national parks in the north or take the road less travelled in the south or west? Spotting the Big Five is on your bucket-list or birdwatching or a walking safari in the Serengeti? Private safaris offer you a huge freedom. You can travel on your own terms and at your own pace, since you have a private guide and vehicle. If you love to stop at the river for an hour to see herds of elephants bathing, that’s possible. Or if you want to relax at the pool instead of a full day game viewing, it’s up to you. We create a tailor-made safari that meets your expectations and brings your safari dreams to life.

2.   Local tour operator

              We are a local tour operator and take care of you from the time you arrive at the airport, right up until you fly home. Kilimanjaro Classic Safari's is owned and staffed by Tanzanian people who were born and raised in Tanzania and live here. We know everything about this country and can tell you all about the culture, nature, wildlife and hidden treasures. We believe it offers you a richer, more interesting experience. Another advantage of choosing a local tour operator is that locals benefit directly from your presence. Our office is based in Arusha (Tanzania) and we have over 10 years of experience in the safari business.

3.   Experienced multilingual guides

        Safari guides are a crucial part of a successful safari. A great safari guide understands what makes a safari special and will turn every game drive into an exciting adventure. That is why our team only consists of skilled and experienced guides who speak from their own personal experience. Been there, done that. All our guide are wildlife experts and great spotters. They are fluent in English and most are multilingual -speaking more foreign languages- including German, Spanish, Italian, Russian and Chinese.

4.   Safari vehicles

           We have our own safari vehicles; the latest modified Land Cruisers (4 wheel drive). These vehicles are comfortable with high backed seats and plenty of leg space. The roof hatches allow optimal wildlife viewing since this roof can flip to the front, back and even taken off completely from the vehicle. This way you can stand up, out of the top of the vehicle or even sit on the roof. During long travel distances the roof will be closed. Our vehicles are fully equipped with first aid kits, built-in fridge and long range radio system for easy communication.

5.   Personal Service

           We believe the best way to create your dream safari is working together. You tell us your wishes, expectations and interests and we give you a personal advice when to go, where to stay and the things you can see. We blend it into an amazing handcrafted safari itinerary that brings your safari dreams to life. With over 10 years of experience in planning unique safari itineraries, we know the importance of personal service and attention to detail.

6.   Competitive prices

           As a local safari company based in Arusha we have competitive rates which we can pass to our customers, so you have a price advantage when booking with us. We offer competitive rates for every budget, from low-end to ultra-luxurious safaris. You can also ask us for personal advice on where to save and where to spend.



1.     ACCEPTANCE OF TERMS

Welcome To Kilimanjaro Classic. Travel Safe", "we" or "us" as the case may be) provides the Service (defined below) to you, subject to the following Terms of Service ("KCS"), which may be updated by us from time to time. You can review the most current version of the KCS at any time at: https://kilimanjaroclassicsafaris.com

 

TERMS & CONDITIONS

1. Booking your Holiday

a) Your contract in respect of your holiday is made with Kilimanjaroclassicsafari's (‘the Company‘), registered in Tanzania and all bookings are subject to these terms and conditions.

b) All communications by the Company in relation to your holiday will be sent to the address stated on the booking form.

c) All bookings must be made through an authorised representative of the Company. At the time of booking the Company booking form must be completed and submitted together with a deposit of 50% of the total cost of the booking.

d) Receipt of the deposit and booking form by the Company does neither guarantee nor imply confirmation of the booking. No booking shall be confirmed until the Company issues a written notice. The Company reserves the right to refuse a booking without giving any reason and shall in that event return any deposit received.

e) Your holiday must be paid in full at least 30 days before the departure date. If payment is not received by the due date, the Company reserves the right to cancel the booking and retain the deposit. The person who signs the booking form guarantees payment of the total amount shown on the booking form in accordance with these conditions. It is the responsibility of the signatory to ensure the Company receives payment in full by the due date. No reminders will be sent.

f) If you book within 30 days of your departure date payment must be made in full at the time of booking.

g) All special requests, such as dietary requirements, should be noted on the booking form.

h) The Company will provide the service as set out and confirmed in writing.

2. Price Policy

a) The Company is under no obligation to furnish a breakdown of the costs involved in a holiday.

b) The Company reserves the right to notify you of any increase in price before accepting your booking.

c) After a Confirmation Invoice has been issued, unless you choose to pay for your holiday in full at the time of booking, the price of your holiday is subject to the possibilities of surcharges in certain limited circumstances. However, a surcharge will only be levied to allow for variations in transportation cost, including cost of fuel, increase in normal published airfares, taxes or fees chargeable for services such as landing taxes at airports, the exchange rate applied to the particular package or if the government or regulatory body introduce an increase of taxes. Even then, the Company will absorb an amount equal to 2% of your holiday price (excluding insurance premiums and amendment charges) before passing on any surcharge to you. Only amounts in excess of this 2% will be surcharged. Surcharges will be notified by a revised Confirmation Invoice sent to you.

d) If a surcharge would increase the total holiday price shown on your original Confirmation Invoice by 10% or more, you may cancel your booking within 14 days of the date of issue of the revised Invoice and obtain a full refund of all payments made to the Company and any amendment charges previously incurred.

e) Optionally, you may choose to pay for your holiday in full at the time of booking, in which case your holiday price will be fixed at the cost quoted by the Company at the time. To qualify for this benefit you should return the Confirmation Invoice to the Company with full payment to reach the Company within 7 days of the date printed on the Confirmation Invoice.

f) The financial commitments offered above by the Company mean that the Company is not able to reduce the holiday prices should the value of the Omani Rial strengthen.

3. Cancellation and Changes by the Company

a) Occasionally it may be deemed necessary to make changes to your holiday and the Company reserves the right to do so at any time, and you will be notified of any changes at the earliest possible opportunity. If a major change to your tour is necessary, providing it does not arise from circumstances beyond the Company’s control, you may choose 

(i) to accept the change of arrangements.

(ii) to purchase another holiday from us or

(iii) to cancel your holiday. Compensation may be payable in cases of major change as detailed below.

b) No compensation will be payable for minor changes. Minor changes include minimal changes to departure and arrival times, changes to the type of aircraft used and restaurant and accommodation changes to a comparable or superior standard.

c) Major changes include cancellation, changes to your UK airport, delays in departure or return by more than 12 hours and accommodation changes to an inferior standard of accommodation.

d) Compensation will not be paid for changes or cancellations caused by Acts of God (Force Majeure), war, threat of war, riot, civil strike, industrial dispute, terrorist activity, natural or man-made disaster, fire, technical problems to transport, closure or congestion of airports, strikes or other industrial action, adverse weather conditions or any other event beyond the Company’s control. It is essential that you take out adequate travel insurance.

e) The Company reserve the right to cancel your holiday at any time before the date of departure, even after a confirmation notice has been sent. If your holiday is cancelled the Company will refund in full the money you have already paid. No compensation will be payable.

f) Transportation is subject to the conditions of carriage of the carrier, some of which may limit or exclude liability. These conditions are often the subject of international agreement between countries and copies of the conditions, which apply to your holiday journey, will normally be found on the carrier’s tickets.

g) If you fail to pay the balance of the holiday price at least 30 days before departure, the Company will treat the booking as cancelled and levy the cancellation charges set out below

h) The company also has the right to refuse any person as a member of the tour, if in their opinion that person could endanger the health, safety and enjoyment of others on the tour. In any of the events mentioned above, the company’s sole liability and the client’s sole remedy will be limited to a refund of any monies paid, less the amount for services already utilised plus administrative fees.

4. Cancellation and Changes by You

a) You may cancel your holiday at any time providing you notify the Company in writing. The following charges will be levied on any cancellation:

·         30 days or more 50% of Deposit

·         15 – 30 days 100% of Deposit

·         8 – 15 days 80% of Tour Cost

·         1 – 7 days 100% of Tour Cost

b) After the itinerary is confirmed, the client is permitted free of administration charges one set of amendments, though will be liable for any added cost this may add to the tour, including airline charges, hotels etc. Any further modifications, which are instigated by the client, will incur a charge of 25 Omani Rials due to communication and administration expenses that may have incurred.

5. Our Responsibilities

a) The Company does not own or manage the aircraft, accommodation, restaurants and other facilities used in conjunction with the tours arranged. While the Company has exercised care in selecting providers of travel, accommodation, restaurants and other facilities, the Company have not had the opportunity to inspect and do not represent that such aircraft, accommodation, restaurants, and other facilities and services have been inspected.

b) The Company is not responsible if you or any member of your party suffer death, illness or injury as a result of any failure to perform or improper performance of any part of our contract with you where such failure is attributable to 

(i) the acts and/or omissions of any member of the party, or 

(ii) those of a third party not connected with the provision of your holiday, or

(iii) an event which neither the Company or the service provider could have foreseen or prevented even with due care.

c) Should any member of your party suffer illness, injury or death through misadventure arising out of an activity, which does not form part of the holiday the Company has arranged for you the Company cannot accept liability. The Company will offer general assistance where appropriate.

d) The Company regret that no refund will be made on unused tickets where travel, sporting event or other types of ticket, unless a refund can be obtained from the carrier or provider.

6. Your Responsibilities

a) You are responsible for arranging your own travel insurance, though an appropriate policy can be incorporated into your tour package. Details of all insurance policies held by each member of your party must be provided on the booking form. No booking forms can be accepted without sufficient proof that personal policies have been arranged. Please ensure that your insurance cover applies to the specific activities you are booking and which are confirmed on the Confirmation Invoice.

b) Each member of the party must have a valid passport, visas and all necessary documentation for the countries they are touring. The Company accept no responsibility for any delay or expense should your documents not be in order.

c) You are responsible for checking-in for flights at the correct time and for presenting yourself to take up all pre-booked components of your holiday. The Company cannot accept responsibility for clients missing flights as a result of late check-ins and no credit or refunds will be given if you fail to take up any component of your holiday. No credit of refunds will be given for lost, mislaid or destroyed travel documents.

d) By booking a holiday with the Company you undertake to behave in an orderly manner and not to disrupt the enjoyment of others on holiday with you nor to do anything to bring the reputation of the Company into disrepute. If you breach this clause your holiday will be terminated with immediate effect and the Company will have no further contractual obligation to you. The Company will be entitled to recover from the offending party and/or the person who signed the booking form compensation for any damage caused.

e) It is the responsibility of the person who signs the Booking Form to disclose any pre-existing medical conditions that members of their party may have.

f) All equipment and personal effects shall be all times and in all circumstances at the owner’s risk. The Company cannot accept responsibility for any loss or damage or delay to your luggage or effects unless directly caused by the negligence of one of our representatives.

7. Smoking

The Company forbids smoking in any vehicle operated by the Company. Frequent stops can be arranged for those who desire to smoke. All accommodation will be reserved with non-smoking rooms, unless the client specifically requires a smoking room. Confirmation is depending on hotel availability.

8. Waiver

The Company will undertake to ensure the safety of the client throughout the tour, however aspects of each particular tour may not be without an element of danger. Clients should be prepared to sign a ‘Waiver of Responsibility’ form before they begin their tour. This form is an understanding that all clients need to exercise judgement and care at all times to ensure their own safety and that of their fellow tourists.

9. Disclaimer

The Company has made all reasonable efforts to check the accuracy of the information contained in our website. The Company cannot however accept any responsibility for any errors or omissions that may appear in this site.

10. Complaints

a) If you have a problem during your holiday, please inform the relevant airline, hotel, local agent of other suppliers immediately so that they can endeavour to put things right. If you cannot resolve the problems, you must contact the Company office so that they are given an opportunity to help. The Company will not hold themselves responsible for the non-performance of an itinerary through causes beyond their control or when they are not notified of a problem at the point where remedial action can be taken. In the unlikely event that a complaint cannot be resolved at the time, your should write to the Company within 28 days of returning home, giving your original booking reference number and all other relevant information. If you fail to take any of these steps you will hinder the Company’s ability to put any problem right and/or investigate it fully and any right you have to receive compensation will be reduced or completely invalidated.

b) Any dispute that may arise will be governed by Omani law and both parties shall submit to the jurisdiction of the Omani Courts.

c) All information given by the Company whether in writing or orally is to the best of the Company’s knowledge and believed correct at the time given and is given in good faith. The booking conditions shall take precedence over any other warranty or condition that may have been given.

11. Data Protection Act

It may be necessary for the Company to ask you for certain personal information. Examples of this would be dietary requirements, disability/medical or religious information etc. This information will be kept confidential by the Company and is available to you to inspect during the Company’s normal working hours. It will be passed to the suppliers, if it is necessary for them to know this information in order to fulfill the Company’s contract to you.

 

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